Listed below are some questions that we are regularly asked. Hopefully you can find the answer you are looking for. If you can't, please contact us.
How do I enrol?
To enrol in one of courses is simple.
You can either:
1. Click on the BOOK NOW button on the course page, fill in your details and submit the form to register your Expression of Interest in one of our courses. If there are no course dates listed on the course page of the course that you are interested in, please choose a date on the form that would suit you. One of our office staff will contact you regarding the date you have entered and to discuss the next step in the Enrolment Process;
Or you can:
2. Contact our friendly office staff to discuss the Enrolment Process.
Please note: To officially book a place in a course, you are required to pay an upfront 50% deposit or payment in full (depending on the course). If you book in less than 7 days prior to the date of the next course, you are required to pay in full on booking. The balance of the course fee is due in full 7 days prior to the course date you are booked into (if you paid a 50% deposit).
All official bookings will receive Confirmation Details from All Skills Services. If you do not receive a Confirmation Letter within 2 days of your payment, please contact our office so that we may follow it up.
What is the difference between a Construction Induction OHS (White) Card, and a Construction Induction OHS (Red) Card?
Each Australian state used to have their General Induction to the Construction Industry, and on completion of that training, they issued participants with a card. For instance, Victoria had the Red Card, Queensland had the Blue card, & New South Wales had the Green card. In 2009, the Construction Induction (White Card) Course was introduced nationally so that the training requirements were the same all over Australia. While the state coloured cards may still be recognised, some work sites require workers to have completed the White Card training as there is more OHS training involved in this training compared to the state coloured cards.
My Construction Induction OHS (White) Card has been lost, or misplaced, or damaged, or stolen. Can I get it replaced?
If your White Card was issued from WorkSafe Victoria, you will need to contact them on 1300 852 562 & explain what happened to your White Card. They will ask you some personal questions for identity purposes and they will post out your replacement card to your postal address. At this stage, there is no charge for a replacement Construction Induction (White) Card.
My Red Card has been lost, or misplaced, or damaged, or stolen. What do I do?
Unfortunately, you might not be able to get your Red Card replaced as the Red Card is no longer issued. You will need to contact the Registered Training Organisation that you did your Red Card training with.
What photo ID do I need to do the Construction Induction OHS (White) Card Course?
Participants must provide photo ID (e.g. Driver's Licence, current passport, Keypass, Proof of Age Card). If they do not, they cannot attend the course as per WorkSafe regulations. If they do not have an Australian Driver's Licence, then they will need to bring their photo ID and also an official document stating their current Australian residential address e.g. bank account statement (with sensitive information blanked out), rent receipt, utility bill, Centrelink Card, etc. If they are unsure, please contact our office before the course date.
If you are under the age of 18,and do not have a licence (with photo) such as Learner's Permit, Junior Shooter's Licence, or Boat Licence, please contact our office.
I have been told I can do the Construction Induction OHS (White) Card Course online. Is this true?
Please note that we have been notified by WorkSafe Victoria stating that:
"WorkSafe Victoria does not recognise any On-line Training Courses for a Construction Induction Card (White Card). We only offer one Construction Induction (CI) training course in Vic and it is CPCCOHS1001A - work safely in the construction industry - and in Vic it must be done face to face as a 6 hours course. It is recognised nationally. The training courses are held only in English without interpreters."
My Orange All Skills Services' Operator Card (issued prior to 01/12/2011) has been lost, or misplaced, or damaged, or stolen. Can I get it replaced?
If you have been issued with an Orange Operator Card from All Skills Services prior to 01/12/2011, it was issued by the previous owner of All Skills Services. We can only reprint cards that are still valid and we can only reprint them exactly as the originals. There is a card reprint fee of $40 per card. You will need to complete a Card Reprint Request Form authorising the reprint and to make sure your details are up-to-date, provide us with a copy of your Photo ID for identity purposes.
My Blue All Skills Services' Operator Card (issued after 01/12/2011) has been lost, or misplaced, or damaged, or stolen. Can I get it replaced?
If you have been issued with a Blue Operator Card from All Skills Services after 01/12/2011. We can only reprint cards that are still valid and we can only reprint them exactly as the originals. There a card reprint fee of $40 per card. You will need to complete a Card Reprint Request Form authorising the reprint and to make sure your details are up-to-date, provide us with a copy of your Photo ID for identity purposes.
Do I need a Driver's Licence to operate Earthmoving machines?
Basically, to operate Earthmoving machines in a controlled environment i.e. on a private property or on a worksite, then you only need an Operator's ticket for the machine that you are operating.
If you are required to drive the machine on a public road then you require the Driver's Licence for the tonnage of the machine you are driving.
I know I need a High Risk Licence (CV Class) to operate a Vehicle Loading Crane which has a capacity of 10 metre tonnes and above. How can I tell if my crane has the capacity of 10 metre tonnes and above?
To calculate the metre tonne rating of your crane, you need to:
1. Refer to your crane's Load Chart.
2. Have a look to see what the maximum lift amount of your crane is when it is extended 5 metres.
3. If your crane can lift 2000kg or more when extended 5 metres, then you need a High Risk Licence to operate it.
What are the Vicroads requirements for driving earthmoving machines on public roads?
To drive any earthmoving machinery under 4.5 tonne on a public road in an uncontrolled environment e.g. driving to the worksite on a public road or driving from one private property to another, you will need an Operator's ticket for the machine you are operating and an Australian car licence.
To drive any earthmoving machinery over 4.5 tonne on a public road in an uncontrolled environment e.g. driving to the worksite on a public road or driving from one private property to another, you will need an Operator's ticket for the machine you are operating and an Australian HR (Heavy Rigid) licence.
To drive any earthmoving machinery on a public road in an uncontrolled environment e.g. driving to the worksite on a public road or driving from one private property to another, the machine is required to have Plant Machinery Permit from VicRoads, and the machine must be registered with number plates on it.
This is to cover any accidents that may occur on a public road.
I have a NZ Driver's Licence with an F, R, T, & W endorsement. How do I transfer this over to an Australian High Risk Licence (Forklift) or an Australian earthmoving ticket?
The information we have been given from the NZ Transport Agency, the F (Forklift), R (Rollers), T (Tracks), & W (Wheels) endorsement are only endorsements on a NZ driving licence to drive a piece of machinery on the road. It does not cover any sort of operation of the machinery in the area of load-shifting, which is what the licences are based upon in Australia. Because of this, you will still be required to undertake either an assessment only (if you can provide evidence of your experience operating these machinery is a load-shifting capacity), or gap training, or Verification of Competency (VOC) in order to be able to operate earthmoving machinery in Australia.
If I successfully pass the nationally recognised assessments for operating an earthmoving machine (e.g. excavator, roller, skid steer loader, backhoe/loader, front-end loader, grader, dozer), can I operate any size machine?
Yes, if you successfully pass the nationally recognised assessments for operating an earthmoving machine, there is no restriction as to the size of the machine that you are allowed to operate. Please note that some sites require you to have experience on the size machine that you will be operating, while other sites will give you on-the-job training. You should check with the sites requirements so that you have all the information.
I have been operating earthmoving machines for 10 years but do not have a ticket. How do I go about getting one?
Please see our assessment only, gap training or VOC information on the Info page of our website.
My writing & spelling are not very good. Can I still get my earthmoving ticket or High Risk Licence?
Yes, even if your writing & spelling are not very good, you may still get your earthmoving ticket or High Risk Licence, however you will need to let us know prior to the course that you will need some assistance in these areas. We can offer verbal assessments for an additional cost as this will need to be completed 1-on-1 between you & the assessor.
I did not receive a confirmation email from All Skills Services. Can I still attend the course?
You will receive a Confirmation Letter from All Skills Services once you have booked into a course. Bookings are official once we have received either your deposit or payment in full (depending on the course). If you do not receive a Confirmation Letter either by email or in your Study Pack within 2 days of your booking, please contact our office on 1300 368 024.
Can I pay on the day of the course?
We require either a 50% deposit or payment in full on booking for the course (depending on the course) to secure your place.
It is not our policy to accept payment on the day.
I don’t have steel-capped boots. Can I still do a machine or equipment course?
Unfortunately, no. We require all participants of our machine or equipment courses to wear steel-capped boots during the course. It is part of the required Personal Protective Equipment (PPE) for operating these machines and equipment.
Does the Front-End Loader ticket cover me for using a Backhoe/Loader, or vice versa?
No. The Front-End Loader ticket only covers you for operating an articulated Front-End Loader. The Backhoe/Loader ticket only covers you for operating a Backhoe/Loader.
I have lost my High Risk licence. How do I get it replaced?
If your High Risk Licence was issued from WorkSafe Victoria, you will need to contact them on 1300 852 562 & explain what happened to your High Risk Licence. They will ask you some personal questions for identity purposes and they will post out your replacement card to your postal address. Theer may a charge for this.
I have an old forklift licence. Can I get a new one or do I have to do a full course?
Unfortunately the time period for transferring your old Victorian High Risk Licence to a new photo Victorian High Risk Licence has expired. You will now need to contact WorkSafe Victoria personally on 1300 852 562 as they now decide on a case-by-case basis.
If you have a High Risk Licence issued from another state, you will have to contact the High Risk Licence authority in that state for details.
English is my second language. Can I still get an excavator ticket?
As long you can read, write & understand English, you can still get an excavator ticket. We can offer verbal assessments for an additional cost as this will need to be completed 1-on-1 between you & the assessor.
English is my second language. Can I still get my forklift licence?
One of the requirements for obtaining a High Risk Licence (e.g. Forklift) is that participants must be able to read, write & understand English. We can offer verbal assessments for an additional cost as this will need to be completed 1-on-1 between you & the assessor.
I live in another country but am flying over to Australia to do a particular job for a few months. I need my Construction Induction OHS (White) Card. Can I do the course and get the card?
Yes you can. You will need to provide us with your photo ID (usually in the form of your current passport), and a letter from the company that you will be working for in Australia, on company letterhead signed by a Director or their representative, stating
1. Your full name (given name, middle names and surname) as printed on your Passport
2. Your Date of Birth
3. And that you are employed to work in Australia for a limited time by (list the company name here) and that (list the company name here) is happy for you to use their business address as your address for your White Card to be posted to.
It's been 2 years and I have never received my Construction Induction OHS (White) Card. How do I get it?
If you completed your White card training through a Victorian RTO (Registered Training Organisation), then you will need to contact WorkSafe Victoria on 1300 852 562 & explain when you completed the training and that you never received White Card. They will ask you some personal questions for identity purposes and check their database for your details. If you are not in their system, then you were never issued a White Card in the first place.
If you received a Statement of Attainment from the RTO when you completed the training, then you should follow it up with that particular RTO.
Other training companies offer 4 machines in 4 days. Do you offer this?
No, we do not offer 4 machines in 4 days as it impossible to have the required skills & knowledge to be a competent operator of 4 machines in that small amount of time. Some RTO's offer 4 machines in 4 days but you do not receive a nationally recognised ticket for each machine. Participants should always check what actual qualifications you receive before you complete any course.
Do I need a Chainsaw ticket?
Anyone who uses a chainsaw for on-the-job work-related activities needs to be able to demonstrate that they have been properly trained and assessed. These include gardeners, landscapers, forestry workers, maintenance workers, tradesmen, and professional chainsaw operators.
WorkSafe inspectors, insurance investigators, principal contractors and new employers are just a few people who require documentary evidence that a person holds 'current competency' in chainsaw operations.
These chainsaw operators are also required to show that they are regularly using & keeping their skills up-to-date by having industry experience.
If you successfully complete a nationally accredited course in chainsaw operations, you will be issued with a Statement of Attainment listed the units of competencies that you are deemed competent in, and you will be assessed by an accredited assessor.
Can I still operate the equipment listed on my HRW licence, if I have not renewed my HRW Licence by the due date listed on the renewal notice?
All HRW Licence renewals should by lodged at Australia Post by the due date on your renewal notice.
If you HAVE NOT lodged your HRW Licence renewal at Australia Post, by the due date listed on your renewal notice, you MUST NOT continue to operate the HRW equipment listed on your licence.
If you HAVE lodged your HRW Licence renewal at Australia Post, by the due date listed on your renewal notice, and are just waiting for your new HRW Licence to come from WorkSafe Victoria, you MAY continue to operate the HRW equipment listed on your licence, but YOU MUST carry with you:
- - your old HRW Licence, AND
- - proof that you have lodged your HRW renewal in the form of the receipt from Australia Post.