MyWorkSafe Account info

Applications for High Risk Licences can now be completed online.  Applicants must now have a myWorkSafe account to apply for a High Risk Licence.  A factsheet about creating a myWorkSafe account will be included in the Study Pack, as well as the process for not being able to submit your application online. Please note that you can only lodge your High Risk Licence online if you have an Australian Passport, Australian Birth Certificate, Foreign Passport with Visa, or an Immicard.  If you do not have one of these documents, you will need to lodge your application, in person, at a participating Australia Post outlet.

Students now have the option to apply online for their licence or go to Australia Post. Australia Post will continue to accept applications for all High Risk Work licence classes, however this option will be phased out during 2020. If students apply at Australia Post they will receive a plastic licence. Students who lodge their application with Australia Post, will need to provide a Passport photo of themselves with their application (the photo needs to have been taken within the last 6 months & preferably at Australia Post).

FOR MORE DETAILS ABOUT HIGH RISK WORK LICENCE REQUIREMENTS, GO TO: https://www.worksafe.vic.gov.au/high-risk-work-licence

FOR THE HIGH RISK WORK LICENCE ONLINE APPLICATION, GO TO: https://www.myworksafe.vic.gov.au/s/landing-page?_ga=2.240342986.819110667.1576015887-763916914.1576015887&id=hrw

Course Info

This course covers topics for Forklift operations such as: planning the work/task, preparing for the work/task, performing the work/task, and packing up. 

Our course on our site covers the following topics:

• the legal requirements of holding a High Risk Licence
• pre-start checks
• pre-operational checks
• post-operational checks
• parts of a Forklift
• how to read & interpret the data plate
• how to know the limitations of a Forklift
• explanations of Forklift operating terminology     
• how to load & unload different types of loads
• how to calculate the weight of a load
• how to correctly tag out a faulty Forklift
• how to correctly &  safely move loads     
• how to correctly & safely drive a Forklift up and down a ramp
• how to correctly load & unload a truck
• how to correctly load & unload from pallet racking
• how to identify potential hazards when operating a Forklift in a workplace & how the strategy to use to minimize them
• correct operational techniques
• what paperwork is required to be completed before & after operating a Forklift, & how to correctly complete this paperwork
• Hazard Identification & Control Measures
• how to know which attachments can be fitted on a Forklift considering its load capacity
• how to change attachments on a Forklift

 

At our training facility, we have two different types of Forklifts to learn on, a warehouse set up with pallet racking, different types & sizes of loads, a large area outside to practice operating the Forklifts, a truck to load & unload, & several different attachments to use.

Knowledge of any Language, Literacy, or Numeracy issues that participants may have, would enable the training & assessments to address these issues without isolating and making anyone feel uncomfortable.  This would be beneficial to know on booking the date of the course that they are attending.  This is adult learning and we are here to help. We are aware that everyone learns differently so we aim to deliver the training in a way that everyone gets the most out of it, and are confident in safely operating a Forklift. 

The Language, Literacy & Numeracy (LLN) activity that participants are required to complete on the day, involves basic writing, comprehension & mathematical skills. 

WorkSafe Victoria also instigated all new compliance requirements & contracts with approved RTO’s and individual assessors of High Risk Licences in 2018.

In line with the new WorkSafe Victoria Conditions of Authorisation and accompanying compliance requirements for RTO’s and individual High Risk Licence Assessors, RTO’s must provide WorkSafe Victoria with a Notice of Intention to carry out High Risk Licence assessments.  This notice must include:

• the names of the participants who will be sitting their High Risk Licence assessments,
• the date & approx. time of the scheduled assessments,
• the class of High Risk Licence they will assessed for,
• the details of the equipment that will be used for the assessments, and
• the exact location of the assessments (i.e. name of business and address) that the assessment will take place.

 

WorkSafe may send an assessor/inspector to the workplace to make sure that all is above board & compliant.  WorkSafe will then issue us with an authorisation.  Without this authorisation, all paperwork will be null & void and WorkSafe Victoria will not issue a High Risk Licence. If an applicant withdraws from the course or does not sit the assessments as originally notified to WorkSafe, RTO’s must contact WorkSafe as soon as possible with an amendment to the Notice of Intention. Please note that once these details have been sent to Worksafe, it is not permitted to allow a substitution of a notified applicant for a new proposed applicant.

An updated  (March 2020) mandated Assessment Instrument has been developed for each unit of competency. The Assessment Instruments have been endorsed by Safe Work Australia, the national body with responsibility for work health and safety matters.  RTOs that have HRW licensing units of competency on their scope of registration must use the updated mandated Assessment Instruments. The assessments are the same no matter where you do them in Australia.

We appreciate that some people may be really good operators of machinery that requires a High Risk Licence.  This means they should have no problems with the practical, but the theory is what we are finding that people are having problems with. This is why it is so important that you must KNOW the information in the Study Guide. Just reading it is not enough, and you need to have the book longer than a week.

Since this High Risk Licence went national, we have found that the pass rate dropped due to the theory component of this course. We now offer this as a 4-day course for beginner’s as feedback from students who have attended a shorter course, all said that an extra day would prepare them better for the written and calculations assessments.

WorkSafe is aware some RTO’s advertise and are conducting courses for classes of high risk work that are short in duration, for example, a course  for Forklift and/or Elevated Work Platform being completed in a day or less, including the licence assessment.  WorkSafe is concerned that short courses could present a safety risk to the licence holders, other workers and the community, as rather than the RTO delivering training to the standard required in the relevant Unit of Competency, the RTO is often relying on the statements of prior experience provided by the applicant and inadequate Recognition of Prior Learning (RPL) processes to determine competency to progress to an assessment. If WorkSafe reasonably believes that the RTO is not carrying out due diligence checks in relation to high risk work licensing, including enrolment and RPL processes, the RTO may be referred to the appropriate training regulator (e.g. ASQA or VRQA).

RTO's are no longer allowed to offer assessment only for High Risk Licences. The participant must undergo a session of training with a WorkSafe approved Registered Training Organisation (RTO) prior to their assessments, as per the compliance requirements for High Risk Licences. Without the required documentation of this session of training, the participant cannot apply for a High Risk Work Licence.

All participants are required to study the Forklift Study Guide and complete the Forklift Learner Workbook prior the course. This puts everyone attending the course on the same base level of knowledge. It is very important that you STUDY the information in the Study Guide. Just reading it once is not enough, and you need to have the book longer than a week.

Your answers written in the Forklift Learner Workbook are a guide for the trainer to identify how well you understand the information in the Study Guide, and identify areas that may require more coverage during the training.

All High Risk Licence assessments are CLOSED BOOK assessments and are required to be written in English. CLOSED BOOK means that participants cannot refer to the Study Guide, any other resources, or their notes for the answers.  They must know the information required.  Worksafe Victoria requires all Participants to be able to read, write & understand English, if sitting for a High Risk Licence.  All answers are required to be hand written in words and in English. They are not multiple choice. Please know that we DO NOT have any flexibility with the mandated assessments.

Participants are required to complete a written, calculations and practical assessment for this High Risk Licence.

Please read our Information Handbook which lists our policies & procedures, student responsibilities, and other general information (e.g. cancellations & refunds, photo ID requirements), and the Requirements for Applying for a High Risk Licence handbook which lists information about applying for a High Risk Licence, re-assessment requirements & costs).

What to bring

Participants are required to bring on the first day:

• Photo ID (e.g. Australian Driver’s Licence, current passport, Proof of Age Card, KeyPass).  If they do not have a Victorian Driver’s Licence, then they will need to bring their photo ID and also an official document stating their current Victorian residential address e.g. bank account statement (with sensitive information blanked out), rent receipt, utility bill, Centrelink Card, etc. If they are unsure, please contact our office before the course date.
• 2 x passport photos (only if you are lodging your HRW Licence application at Australia Post)
• Any other High Risk Licence they may have (as WorkSafe will link them together)
• Their Construction Induction (Red or White) Card, if they have one (not compulsory)
• Their completed Enrolment Form (preferably with an email address listed so we can email the required documentation to them for their High Risk Licence online application)
• Their completed USI Authorisation Form on page 7 of the enrolment Form (only if they require All Skills to apply for their USI on their behalf) & required ID for applying for their USI 
• Their Forklift Study Guide (this is required to be studied prior to the date of the course)
• Their completed Forklift Learner Workbook (this is required to be completed prior to the date of the course)

Reviews

 

"I recently completed my licence to operate a forklift. I found the course to be a great balance of hands-on training and bookwork. (The trainer) is a very knowledgeable instructor, and (the Admin Manager) is an absolute wiz with the admin. Would recommend."

C. Carey, (Mount Avoca Winery), 2021

"Very good course. Most importantly, very hands-on and practical. Pre-course homework was very beneficial for absorbing the large amount of new information."

C. Bianco, 2021

"Course was very professionally run. Good forklift to work with. Facilities very good."

C. Peel, 2021

"The forklift course I undertook under All Skills was extremely in-depth and helped me immensely. (The trainer) is a great trainer and puts all the WorkSafe jargon in language in a way that you can understand. I would highly recommend All Skills and (the trainer)."

L. Guest, (Edifice Construction Pty Ltd), 2021

"A very well-structured course, run by real people for the real world."

J. Humphries (The Salvage Yard), 2021

"The course was very well run – content was informative, relevant and made the training interesting and appropriate. Excellent training company. Highly recommend."

D. Campbell, (Edifice Construction Pty Ltd), 2021

"Very happy with course. Informative, detailed, extremely knowledgeable. Obviously had a lot of industry experience and life skills, but also patient and understanding."

T. Stanley, (The Salvage Yard), 2021

"(The trainer) is very dedicated & clear. The order in which he presents the material is helpful, mixing practice & class time, so concepts are easier to understand and retain. He took the time to explain and help me fix my mistakes. He is tough, but fair."

V. Alvarez Pizarro, (Blue Pyrenees Estate), 2021

"Thoroughly enjoyed the course. The support and guidance from (the All Skills team) was above and beyond."

B. Robertson, (Central Goldfields Shire Council), 2021

"I found this course very helpful. (The trainer) is a great teacher. It was a no Bulldust course. I learnt everything I needed to know, so when it came to sit the test, I was very confident. Thank you very much (All Skills team)!!! 10/10, would recommend."

J. Morrow, (Sutton Tools Pty Ltd), 2021

"Very organised. Very knowledgeable on subject. Course was very educational."

C. Govan, (Maryborough Toyota), 2021

"Very good staff. Friendly staff. Easy to understand. More than helpful. Recommended RTO!!!"

J. McCoy, (Maryborough Toyota), 2021

"After 3 hard days, I can confidently say I am 1000 times more confident driving and completing high risk tasks on a forklift. If you study and apply yourself, you will learn more in 3 days than your entire school career. (The Admin Manager) is also awesome!"

W. Ford, (Hive & Wellness Australia Pty Ltd), 2021

"They know their stuff and their safety."

R. Flanagan, 2021

"Trainers are very knowledgeable; very approachable. Would recommend to others looking for training."

D. McOwan, (True Foods Pty Ltd), 2020

"Great course, very knowledgeable. Lovely people to be around."

R. Howell, (True Foods Pty Ltd), 2020

"I would recommend to come back for more courses. Very good courses; lots of knowledge and skills; lots of challenges."

T. Ngametua, (Brinks Drinks), 2020

"I found this course and testing both informative and educational.  (The Trainer) is if not one of the most thorough trainers I have encountered.  All Skills have renewed my confidence in getting upskilled at the age of 52. Thanks (All Skills)."

B. Laurent, 2020

"From the first phone call to All Skills, I have nothing but good things to say about (their team).  (The Admin Manager) for her help and understanding; (the Trainer/Assessor) for his great approach to training.  Fantastic guys, highly recommended. Highly professional."

E. Roberts, 2020

"The training was fantastic. The fact the course is offered in Wycheproof, VIC, is wonderful. I was grateful for the opportunity to educate myself & achieve more skills. It has been a long time since I have studied. With the enormous amount of information to learn & absorb, I was stressed, but the All Skills team provided very helpful support, and all the training necessary to complete the course."

N. Rafter, 2020

"Was very pleased with the way this course was delivered. Trainer's knowledge of workplace industries was excellent & the skills developed & learnt will be lifelong. Overall, a fantastic RTO & I would definitely recommend to anyone who would like to gain more skills &/or industry knowledge."

A. Start, (Elders Wycheproof), 2020

"Great course. Easy to understand and learn. (The trainer) is a great instructor and easy to learn from."

O. Toose, (Daybreak Cropping), 2020

"Excellent course. Lots of information."

J. Durie, 2020

"Course was reasonably tough, but everyone was made to feel a lot more comfortable with (the trainer's) thorough explaining and teaching."

D. McLennan, (I.A. McLennan Electrical), 2020

"I am very happy with this course. It has given me the confidence & knowledge I will need in the future for my job/career."

I. Wood, 2020

"(The All Skills staff) were extremely polite and approachable. Did a great job of making me feel comfortable. I would recommend All Skills to anyone looking to expand their skill set."

P. Redding, (Central Victorian Transporters Pty Ltd), 2020

"I found the course to be engaging and easy to follow. (The trainer) makes the experience very enjoyable; firm when he needs to be, but very approachable and ready to have a laugh."

E. Lucas, 2020

"Found (the trainer) to be very knowledgeable about the course and a very good teacher."

A. Olsen, (Central Victorian Transporters Pty Ltd), 2020

"Course was well organised and easy to understand."

A. Bartlett, 2020

"(The trainer) is an incredibly knowledgeable instructor, has time for all students and will reward you for the effort you put in. Attention to detail is next level. Would highly recommend!"

P. Fitzgibbon, (Central Power), 2020

"Really appreciate the extra effort, time and dedication that (the All Skills team) put in to ensure the best training outcome."

N. Albanese, (Central Power), 2020

"Very knowledgeable and very helpful."

L. Tranter, (Central Power), 2020

"As a former Forklift ticket holder, I found all aspects of the traiinng very organised and thorough, from day of sign up to test day!"

G. Norton, (Nortys Concrete), 2020

"(The trainer) at All Skills has conveyed to us on a level to all, managment to new comers, the expected requirements and standards to perform our various roles within the workplace in a safe and productive manner."

D. Eldridge, (DE Quarry Solutions), 2020

"A very thorough course with great emphasis on health and safety. Every aspect of the forklift was learnt about and it was taught with excitement and enthusiasm."

J. Plover, (DE Quarry Solutions), 2020

"(The trainer) sets a high standard for himself and his students. It was a pleasure to be tested to such a degree. The passion and responsibility to his commitments that (the trainer) puts forth, are clearly evident from the first few minutes of the course!"

L.Stephens, (Whirrakee Woodware), 2020

"Best place for training and licences."

A. Rich, (Sonac Australia Pty Ltd), 2020

"The professionalism of All Skills was exceptional! (The trainer's) patience, and the skill to get the best out of my staff, I really appreciated. I would highly recommend them for any serious company looking for a Registered Training Policy operator."

J. McEwen, (Premium Stockfeeds, Bendigo), 2020

"The HRW Course doesn't cut any corners in the training. It's a matter of understanding the risks involved and getting home safe every night. Great course, solid teachings. To the (All Skills) team, thank you. Highly recommended."

D. Maragos, (Premium Stockfeeds, Bendigo), 2020

"Easy to follow what is being taught, which makes it easy to learn and makes it less stressful and enjoyable as you learn."

C. Perry, (Premium Stockfeeds, Bendigo), 2020

"Very informative. Could answer all my questions. Very good learning experience."

B. Andrews, (Sonac Australia Pty Ltd), 2020

"I thoroughly enjoyed my 4 days at All Skills. (The trainer) is a very approachable teacher with a good range of knowledge."

B. Slater, (V/Line Corporation), 2020

"Very thorough training with excellent preparation and delivery. I felt that I grew in confidence during the 4 days. Practical sessions prepared me well for testing, and postive attitude from trainer and efficient administration support from (the Admin Manager) made the compliance straightforward. Many thanks All Skills!

B. Stewart, (Maryborough Education Centre), 2020

"It was great. Learned so much."

C. Dick, 2020

"Training was awesome, but firm. Could not be any happier with the service. 10 out of 10 :)"

B. Hansen, (Hive & Wellness Australia Pty Ltd), 2020

"Very knowledgeable and teaches very well. Highly recommend the four days."

P. Wytkamp, (Hive & Wellness Australia Pty Ltd), 2020

"I learnt so much more about forklifts doing this course with (All Skills), than the previous course I did."

P. McCready, 2020

"(The All Skills team) have been patient and understanding in my case of being late every day. They are extremely professional and thorough with the training and services All Skills provide.  Would recommend HRW Course at All Skills, Maryborough."

K. Graffham-Hyde, 2020

"Great course.  (The trainer) is a thorough teacher and very professional."

B. Hruska, (Taltarni Vineyards), 2020

"I found the course to be very thorough & informative. (The trainer) was extremely knowledgeable & committed to his training."

P. Smith, (Whirrakee Woodware), 2019

"This course was definitely not easy but the learning environment made it that little bit easier to comprehend all of the information that gets taught to you. All up it was a great experience & made to feel very confident & comfortable with different learning teachniques."

C. Perdon, 2019

"I found the course very helpful.  There was so much in the course that I did not know.  By doing the course, it has made me realise there are more dangers than I though.  It has also taught me to understand how to work out the capabilities of the forklift.  I found (the All Skills team) to be an awesome help."

D. Brimelow, (ICE Engineering (VIC) Pty Ltd), 2019

"(The All Skills team) were fantastic! Lots of information procided and no questions left unanswered."

A. Walker, (ICE Engineering (VIC) Pty Ltd), 2019

"Course went good and I was given enough info clearly to pass the test."

D. Brodie, (ICE Engineering (VIC) Pty Ltd), 2019

"Good course."

L. van Baer, (ICE Engineering (VIC) Pty Ltd), 2019

"Was good, learnt a lot, but the way the questions were worded and laid out on the test, sucked."

A. Wicking, (ICE Engineering (VIC) Pty Ltd), 2019

"Very informative."

B. Cummings, (ICE Engineering (VIC) Pty Ltd), 2019

"Fantastic. I am glad I did it and learnt correctly."

A. Dexter, 2019

"Very good training, the way you should be trained. It is not handed to you, you have to study and work for it."

N. Lang, (Sutton Tools Pty Ltd), 2019

"Thank you, (All Skills), you did a great job in all aspects of the High Risk Work licence training course. The combination of videos, prac, written, verbal and team work, made it easier to learn. I thought the spacing between questions was poor and made it visually harder to complete and unsure you did not miss a question." (Note from All Skills: We thank you for your feedback.  Unfortunately, the mandated assessment is written, formatted, & copyrighted by Safe Work Australia which means that we are not permitted to change anything on the assessment, and this includes the spacing. Please know that many of our students have also commented on this).  

M. Scholes, (Sutton Tools Pty Ltd), 2019

"All Skills are very well organised with everything you need prior to attending being sent to you. (The trainer's) knowledge and experience helped my understanding of what was required within the course."

A. MacDonald, (City of Whittlesea), 2019

"(The trainer) is a good lad."

M. Wallis, (City of Whittlesea), 2019

"I thought it was a very good course.  It was very practical and straight forward.  I do't think the course should change.  It seems to push you but at the end, you get results.  I, at the end of this forklift course, have no complaints and/or issues."

"Was a really good experience. Learnt a lot. Within a small course like this, everyone have plenty of time to practice and discuss."

"Really enjoyed the three day course with (All Skills). Learnt a lot about the Forklift, not just practical but also the theory. Doing basic math calculations to find out the weight of the load and whether I'm able to lift it.  Highly recommend because he drills everything into your head. Very respectful and very helpful."

"Great course. Presented well in lots of detail of all safety requirements. I feel like I've gained valuable knowledge + good understanding of the Forklift operations. These guys really know their stuff! Thanks a million!"

"Actually learnt something in a course.  Very well instructed."

"Training materials were well presented.  The training was full on but the trainer explained excellently.  Overall, an enjoyable course."

"This course is one of the most intensive I ever done. I really enjoyed it. They give to me the standard things to start to drive a new machine in the best way. Thanks a lot."

"Two thumbs up mate, I finally am able to learn the difference between the left and right side of the brain."

"The course with All Skills was very, very good and I thank them very much."

"Very informative. Helpful."

"(The trainer) made the course very clear and as simplistic as possible. (The Admin Manager) deserves a pay rise for putting up with him :)"

"I would like to thank the staff (at All Skills), for the information pack that was supplied before the course.  The course notes were written and understood in everyday English speaking language.  The training was straight forward and we knew what was expected from Day 1.  Thank you for your knowledge, confidence and faith you had in me!"

"Very professional & knowledgeable staff that care about the outcomes for their customers. 5 stars!"

"Very useful place to learn new life skills and licences.  Would recommend to anyone."

"Firm, but fair.  Doesn't mince his words."

"The course seemed like a huge workload and a scary thing at first, but the team at All Skills helped spread it out, and build knowledge and confidence to be able to pass. The study before the actual course REALLY helps!"

"Very informative & professionally run course. Very supportive staff. Well organised. I was not very confident in doing this (Forklift) HRW course and I am now confident enough to use it on my own. Would highly recommend All Skills to any company."

"It wasn't easy and I'm better for it.  Thanks!"

"I would recommend All Skills to everyone as they are so nice and helpful and really care about you.  (The trainer) has so much knowledge about everything and just makes the process so simple and the easiest way possible."

"A very thorough course, hard to remember everything but well worth the effort."

"Tuff but fair."

"Good."

"I found All Skills training to be a very supportive service to me.  They were helpful and took their time in explanations to help me feel confident and to be successful.  (All Skills) made me feel very welcome and comfortable, recognizing my individual training needs.  I would recommend All Skills Services as a high standard training facility."

"Highly recommended.  Thorough and well put together course. Very detailed, requires a lot of study time, but well worth the effort."

"Great course.  Challenging, engaging, and great skills learnt."

"All Skills Services run an excellent service for the local area.  I found the training to be very comprehensive and thorough.  The team is very professional and I will definitely be back to further myself with more quality training! Thanks very much!"

"I found the course to be extremely helpful.  I knew very little about the safety, risks & functions of a forklift until I undertook training.  Very friendly staff & very helpful."

"Highly recommend anyone to do this course as it could save your's and somebody's life."

"I found the course to ber very informative and comprehensive.  (The trainer) is an excellent teacher, his passion for safety in the industry is without equal.  Brilliant teaching method.  Fair assessment."

"Training was delivered well over the duration of the course."

"Very informative and helpful."

"(The trainer's) style of training covers everybody in the room's ability; he hits the message home pretty hard in a truthful manner.  He covers all areas thoroughly.  The team has a passion to teach.  Thanks you (All Skills)."

"Fantastic service from first enquiry all the way till end.  Made to feel welcome & equal."

"Best training I have done in my life.  Will be highly recommending."

"Great course, Great service, Great environment to learn in."

"The course was very thorough and easy to follow.  The classroom was comfortable and the facility was great for practical training.  (The trainer) is a very experienced trainer who shows passion for training.  Overall, it's been the best course I've taken so far."

"I think the forklift course is great!  Learnt a lot in the 3 days, not only how to properly drive a forklift but the knowledge side of it.  I am now a lot confident enough to operate a forklift safely!"

"Very comprehensive training and direction.  I feel confident and prepared to undertake forklift work thank to (the trainer) and All Skills."

"A very good training program, focussed on details and with an assessment for study."

"Very well organised.  Teacher backed up with educational background as well as experience from different sites and conditions.  I can strongly recommend to use All Skills to get real knowledge with many field life experience which you just can't learn off the books."

"Very thorough training.  (The trainer) ensured we had the skills and knowledge to become safe and competent forklift drivers."

"Was really successful course.  We learnt a lot of things and we became more aware of the safety procedures."

"Course was extensive and detailed.  Recommend ANY company with forklifts should utilize All Skills for training/exam or refresher."

"Overall, very well presented.  All Skills provide refreshingly thorough (training) which is essential in this time of increased litigation and common law applications.  An expectation of resilience and personal responsibility is paramount when it comes to safety.  All Skills provide this."

"If you want real training, come to All Skills.  Excellent use of whiteboard, video clips, paper copies, practical demonstrations and enough hands-on training.  Be trained by a person who is passionate about ensuring you operate a forklift safely.  If you just want to tick a box - go elsewhere!"

"Amazing course with a fantastic instructor.  Couldn't pay for a better service."

"(The staff at All Skills) were fantastic & professional from start to finish.  Course materials were precise, clear, specific & easy to understand & learn with no prior knowledge.  Training was done in a comfortable environment without any added stress or pressures & for all skill levels.  Thank you (All Skills) for such a great, friendly, knowledgeable service :-)"

"As a HSE Advisor, it is so refreshing to find a training provider committed to imparting thorough knowledge, skills & competency, together with the right safety attitude.  I commend All Skills on the integrity they maintain with their High Risk Work training programs."

"The course was a challenge.  (The trainer) was good at explaining all the requirements I needed.  (The Admin Manager) made sure I had everything I needed."

"The professionalism, knowledge, effort and understanding that the All Skills Services' staff gave and delivered was second to none.  I would and will recommend this RTO to anyone who wishes to undertake training in this area."

"(The trainer) is a a great teacher.  Full of lots of useful info to impart on his students."

"Great training.  (The trainer's) super passionate about what he does and he knows his stuff.  Well worth it, in 3 days you learn so much, he doesn't miss anything."

"After completing the HRW course, I feel I have the confidence and skills to be able to perform in a practical situation, very thorough, practical and relevant information taught."

"(The trainer) is like no other instructor.  I've been to many courses and the instructors for those courses were boring, monotone and didn't involve you enough, whereas (the trainer) has a unique way of talking to you which keeps you listening and does not bore you.  He is fair, to the point, and honest, and gets you involved in every aspect."

"I found the course very concise and informative.  I have completed forklift training many years ago but I feel the course these days gives you much more knowledge to use forklifts.  It is no longer a tick box exercise."

"Enjoyed the course.  Tougher than first thought but fair.  Confident that I am now better equipped to drive the forklift safely."

"The course was well prepared and delivered.  A good mix of theory and practice from real life experience.  Well done! (The Admin Manager) is great!"

"I found this course to be very good."

"Learnt a lot from this training and had been driving a forklift for years and you learn some bad habits."

"Change nothing."

"An amazing insight into the responsibilities and dangers of operating Forklift Trucks.  I can't believe how much I have learnt.  Having a responsible trainer was the help I needed.  Excellent facilities and learning aids."

"Before I started this course, I thought I knew how to drive a Forklfit.  Now, with (the trainer's) training, I know how to drive a Forklift in high risk situations."

"Very professional.  Always gave feedback and help when needed."

"(All Skills) were extremely personable and gave very practical tips on not only how to drive a forklift, but to maintain and operate it safely in a 'real life' industry setting."

"Really enjoyed (the trainer's) enthusiasm and knowledge.  He had the patience to really describe the workings and potential risks with the forklift."

"The course was delivered with precision and expertise. The assessor/trainer had more than required knowledge and techniques to make learning how to use a forklift simple for even those that had never operated or seen a forklift before. He made learning the material comfortable by explaining steps and procedures well, and offered excellent guidance when demonstrating the functions of use of the forklift. Highly recommended!"

"Honestly well spoken, honest, knowledgeable, made you feel comfortable in the course. Most of all a top bloke. Would 200% recommend for future training courses."

"Very well informed instructor."

"Great course, knowledgeable teacher. Now I feel safe to use a forklift."

"Excellent course. Well-thought out practical training and written. Teaching made easy through good methods that suit those with may years experience as well as those with next to none."

"The 3-day course for Forklift Truck was well presented. It was good to see a trainer who cared professionally for his role and had a lot of work experience. All the little extra details were very helpful."

"Absolutely fantastic course. I have nothing bad to say. Awesome way of teaching. Hands-on learning from loading and unloading trucks and pallet racking to watching very good informational DVDs. FANTASTIC!"

"Great course. RTO instructor patiently and clearly explains all aspects there is to understand about operating a forklift, accompanied with easy to understand demonstrations and videos, that allow you to confidently operate a forklift upon completion."

"(The trainer) was a fantastic instructor.  We started off by getting review questions to read and complete before commencing the course.  The first day was DVDs, talking and then we did our pre-start checks.  We started off with basics, then slowly progressed.  (The trainer) put heaps of pressure on us and taught us things that weren't in course that other training companies do.  (The trainer) took me from never using a forklift, to getting the best out of me.  I would highly recommend All Skills Services to everyone that wants to get the best out of themselves."

"Course was very thorough and our trainer provided a very good 3-day training course.  Facilities & equipment were also very good.  At the end of the 3-day High Risk Work Forklift training, I felt confident in the safe operation of Forklift operations."

"Great course ran by a great bloke, time spent with you making sure you're safe!  Couldn't recommend All Skills anymore!  Definitely worth the money."

"The test was such a rewarding experience.  (The trainer) really made me earn it.  And at the end of the course, you really do feel proud."

"Well explained and demonstrated, showing good knowledge of subject matter and how to convey it to others."

"Initial documentation was delivered weeks before commencement of training which allowed for study time and preparation of required documentation and photography. (The trainer) quickly understood and adapted training to suit class expectations. (The trainer) is a very committed and passionate individual who exceeded expectations and delivery, and will be a success at RTO."

"(The trainer) pushed me to understand what I was striving to achieve from this course. For this I am fully grateful!"

"Very well ran course. Good machinery and location. Well explained practical and theory. Aus/Victoria needs to get behind these small businesses that do everything by the law and are keen to help in any way possible."

"I thought the course was great. (The trainer) was fantastic!"

C. Perry, (Capilano Honey), 2016

"(The trainer) has an excellent understanding of what I needed to learn & spend extra time on. It was great to have a mixture of book & yard work to make the course interesting. I would highly recommend it to other people."

D. Whitnall, (Capilano Honey), 2016

"The course was very understanding as (the trainer) knew exactly what he was teaching us. I was very happy & calm the whole 3 days of the course as that’s how All Skills make you feel. (The Admin manager) made us feel very comfy like being in her home. Thanks guys!"

J. Irwin, 2016

"All Skills' trainer made the training so easy with the way he explained things and how things got done."

D. Clendenning, (City of Yarra), 2016

"Fantastic 2 days.  Will go back for more courses."

B. Mateski, (City of Yarra), 2016

"Trainer's delivery & knowledge was excellent."

G. Athanasi, (City of Yarra), 2016

"As a 65 yr old, they say you cannot teach an old dog new tricks. Well, that's been proven wrong. (The trainer) is a great magician, he got me through my HRW Fork Licence. Hard man, thorough and probably the best instructor/assessor you could have. All Skills provide a fantastic service with a very friendly disposition. Congrats (to the team at All Skills), you deserve the best. Good luck!"

G. Harris, (Central Victorian Transporters), 2016

"The training was relevant to my needs and (the trainer) was very hepful and easy to communicate with."

P. Lyon, (Maryborough Toyota), 2015

"The course was very well presented, clear, and flexible around my work hours."

S. Mortlock, (Mortlock Hydroponics), 2015

"Very helpful & very knowledgeable."

S. Gartside, (Capilano Honey), 2015

"It was a really good working with (the trainer).  The training and the knowledge he had was really good and easy to understand."

Peter Latham, (Capilano Honey), 2015

"Very disciplined and competent trainer, informative & respectful.  Well-versed and educated in all aspects of safety."

S. Edmondson, (Mark Edmondson Electrical Services), 2015

"Very worthwhile & valuable course.  Great grounding for good & safe use of a Forklift."

P. Simpson, 2015

"I think (the trainer) should be recommended to anyone who would like to take any training in courses he provides because his knowledge in these areas is outstanding!"

S. Murray, 2015

"I found the (Forklift) course interesting, informative and entertaining. It satisfied 100% of my training goals."

D. Harris, 2015

"(Forklift) It's been the bext explanatory course that I have done and (totally appropriate) for my new career."

P. Shepherd, 2015

"The whole (Forklift) Course made sense. After 2 days, I feel more confident and my knowledge of course is 10 fold better."

N. Hargreaves, 2015

"Very fulfilling learning experience. I now feel completely ready to take on a career as a Forklift operator."

J. Arwas, (Envirogroup), 2014

"Excellent (Forklift) training. Very good trainers."

S. Mafodda, (Electrocom Solutions), 2014

"A professional and well delivered (Forklift) course that ensures each individual is competent in both theory and practical. I would not hesitate to send any of my staff to one of All Skills' courses as I know they will be properly trained and competent to work safely."

J. Van Hout, (Electrocom Solutions), 2014

"Training was excellent, and catered to my needs. I am now confident that I have the skills and knowledge to drive a Forklift in a commercial environment. I will recommend All Skills to my co-workers in the future. No shortcuts, just actual training. Thanks guys."

F. Arnold, 2014

"I found that the DVDs used and the knowledge imparted (Forklift Refresher) was first rate, and improved my understanding of what could happen. I highly recommend all Forklift operators to utilise this company."

J. Profitt, (Hugo Boss Australia Pty Ltd), 2014

"With regards to (Forklift) materials, recording 'good' was not the result of All Skills or (the trainer). This reflects the presentation of projected DVDs being a little 'washed', making it a little difficult in the room, but this was a very minor issue & outside the control of All Skills.

M. Roberts (City of Whittlesea), 2014

"(The trainer) was knowledgeable and conveyed all messages excellently (Forklift Course). He has the perfect manner for a trainer. I highly recommend this RTO."

A. Hodgson (City of Whittlesea), 2014

"Great 3 days of (Forklift) training. (The trainer) and team provide excellent training guides to get you up to skill. Well done, All Skills! Keep up the good work and standards."

J. Wallace, (V/Line Pty Ltd), 2014

"Cheers for all the great (Forklift) training."

M. Tamatea, (V/Line Pty Ltd), 2014

"The (Forklift) course was great, very strict and challenging. Was one of the best courses I've been on. It's great to be challenged and not have it handed to me."

C. Newton, (V/Line Pty Ltd), 2014

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